Privacy Policy

Effective Date: May 01, 2025

Introduction

Welcome to https://www.pii.ai/ ("the Website"), operated by PieEye, Inc("we," "us," or "our"). At PieEye, Inc, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Website or interact with us through other means. By using the Website, you agree to the practices described in this Privacy Policy.

Our Commitment to Your Privacy

At PieEye, we deeply value your privacy and are dedicated to protecting it. This includes adhering to:

US Federal Laws

  • • Electronic Communications Privacy Act
  • • Computer Fraud and Abuse Act

International Laws

  • • EU General Data Protection Regulation (GDPR)
  • • Canadian PIPEDA

What We Do with Your Information

We gather certain information about our customers as part of our service. We only share this information with parties not associated with us when absolutely necessary and in accordance with the law. Your trust is important to us, and we're committed to maintaining the confidentiality and integrity of your personal data.

Information We Collect

Personal Details

We may collect personal information, including but not limited to your name, email address, and phone number, primarily when you provide this data to us on contact pages within the Website.

Text Marketing and Notifications

How We Collect Your Information:

When you use our Messaging Service, we gather various details from you. This includes:

  • Your phone number and email address when you sign up.
  • Your messaging history and the content of your messages.
  • Information is collected through cookies or similar technologies, which help personalize your experience.
  • If you contact us with questions or for customer service, we'll also collect your contact information.

Chatbot Interaction

If you use our chatbot, we may collect information related to your interactions with the chatbot and any information you provide during those interactions.

Contacting Us

When you contact us for inquiries or other purposes, we may collect the information you provide during these interactions.

Your Security

At PieEye, we prioritize keeping your details private and secure. Here's how we do it:

1. Trusted Partnerships

We work with third-party companies for credit card processing, shipping, and website hosting. These partners only get the information they need to do their jobs. We make sure they follow strict rules to keep your information safe and private, in line with federal standards.

2. Staff Training and Policies

Our team is trained to protect your personal information. They're instructed to use this information only for business reasons, ensuring your privacy is respected.

3. Legal Compliance

If the law requires it, we may have to share certain personal details about you. This would only happen if ordered by a court or if we believe it's necessary to follow legal requirements.

Your security is our top concern, and we're committed to ensuring a safe and trustworthy experience at PieEye.

IP Address and Other Automatically Collected Information

We collect general information about your visits to our Website, including the date and time of your visit, your geographic location, and your browsing activities. This information helps us enhance your experience on our Website.

Third-Party Partners

We work with third-party companies to operate our Website and gather data. These partners may use cookies to collect anonymous data about how users interact with our Website. They have committed to using this information solely to improve our services and not for their own purposes.

Use of Cookies and Tracking Tools

Our Website employs various tools to enhance your experience:

Cookies

Small files sent to your computer that remember your preferences and visits to our Website. You can manage or delete cookies through our cookie banner, browser settings, or mobile device settings.

Web Beacons

Tiny images that help us track which parts of our Website you visit and how you interact with our content.

Pixel Tags

Track your activity on our Website, including the links you click and pages you visit for analytics purposes.

We also utilize Google Analytics to understand user interactions without revealing personal identities. To learn more about Google Analytics or opt-out, visit here and here. We may incorporate additional tools in the future to enhance our website analytics.

Website Features

Chatting on Our Website

Our Website features a chat tool that allows you to interact with automated helpers or real representatives. We may retain chat conversations for record-keeping purposes. Your usage of the chat implies consent to recording.

"Do Not Track" Browser Setting

While some web browsers offer a "Do Not Track" feature, our Website does not alter its behavior based on this signal. Future changes may be implemented if a standard approach is established.

How We Use Your Information

By providing us with your personal information, you grant us permission to use and share it as outlined in this Privacy Policy.

Contract & Consent

  • Communication
  • Order fulfillment
  • Issue resolution
  • Understanding user preferences
  • Website improvement
  • Ensuring website functionality
  • Compliance with legal requirements
  • Maintaining website security
  • Other purposes detailed in our Terms and Conditions

We may contact you for essential updates, security, or account-related matters. If you wish to unsubscribe from emails or messages, please let us know.

Your Rights and Choices

You have rights concerning your personal information:

Access

Request access to your data

Deletion

Request deletion of your data

Correction

Update or correct your data

Objection

Object to specific data uses

Portability

Request data portability

To exercise these rights or learn more, go to this link for our Data Subject Request form or contact us at support@pii.ai.

Legal Information

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Legal Jurisdiction and Applicable Law

This Privacy Policy is governed by and construed in accordance with the laws of California, USA. By using our Website, you consent to the exclusive jurisdiction of the state and federal courts located in California, USA for any disputes arising from this Privacy Policy.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

PieEye, Inc

101 Crescent Way Suite 2206

San Francisco, CA 94134

support@pii.ai